Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
At TechPath Connect LLC (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, techpathconnect.com (“Website”), or engage with our services. It also outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Data Controller
TechPath Connect LLC is the data controller responsible for your personal data. You can contact us regarding this Privacy Policy or your personal data at:
TechPath Connect LLC
Email: goran@techpathconnect.com
2. Data We Collect
We may collect and process the following categories of personal data:
A. Information You Provide Directly
- Name
- Email address
- Phone number
- Organization name
- Job title
- Payment information (if applicable)
- Any additional information you choose to provide through forms or correspondence
B. Information We Collect Automatically
- IP address
- Browser type and version
- Operating system
- Referral source (e.g., how you found our Website)
- Date and time of access
- Pages viewed and actions taken on the Website
C. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze Website traffic. For more details, refer to our [Cookie Policy].
3. How We Use Your Data
We use the personal data we collect for the following purposes:
- To provide and improve our Microsoft 365 and other consulting services
- To process inquiries and communicate with you
- To manage bookings, consultations, and billing
- To send marketing communications (where you have given consent)
- To analyze Website performance and user behavior
- To ensure security and prevent fraud
- To comply with legal obligations
4. Legal Basis for Processing Data
Under GDPR, we rely on the following legal bases for processing your personal data:
- Consent: When you opt-in to receive marketing communications or agree to specific data processing activities.
- Contractual Obligation: To fulfill contracts or pre-contractual obligations with you.
- Legitimate Interests: For Website security, fraud prevention, and business analytics.
- Legal Compliance: To meet legal and regulatory requirements.
5. Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with the following categories of recipients:
- Service Providers: Third-party vendors who assist us in providing services (e.g., hosting, analytics, payment processing).
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
All third-party service providers are contractually obligated to protect your data and use it solely for the purposes specified by us.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Retention periods may vary depending on the type of data:
- Transactional Data: Retained for 7 years to comply with financial record-keeping regulations.
- Marketing Data: Retained until you withdraw your consent.
- Website Logs: Retained for 12 months for security and analytics purposes.
7. Data Security
- We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Data encryption in transit and at rest
- Access controls and authentication measures
- Regular security audits and monitoring
- Secure hosting and backups
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data under certain conditions.
- Right to Restrict Processing: Limit how your data is processed.
- Right to Data Portability: Obtain a copy of your data in a structured, machine-readable format.
- Right to Object: Object to data processing for direct marketing or legitimate interest purposes.
- Right to Withdraw Consent: Withdraw your consent at any time for processing based on consent.
- Right to Lodge a Complaint: File a complaint with your local data protection authority.
To exercise any of these rights, please contact us at goranm@wsidigitalshopkeys.com.
9. Cross-Border Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure it is protected through mechanisms such as:
- Standard Contractual Clauses approved by the European Commission
- Binding Corporate Rules
- Other legally acceptable safeguards
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
TechPath Connect LLC
Email: info@techpathconnect.com
This Privacy Policy is designed to ensure transparency and compliance with GDPR, building trust with our Website visitors and customers.